{"xsrfToken":"61a5a929c2172ef209be0acac909dc20ff009961_lout","branding":{"id":"4","key":"su","name":"Leon Software Customer Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#203961","headerLinkHoverBGColor":"#203961","headerBadgeColor":"#203961"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dbd57f53-eb8d-4db9-b142-9058686af3d2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZDI5YjliYS1hZTkyLTRjYWEtYjBmZC00MTA3ODI0NTIyYzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRiZDU3ZjUzLWViOGQtNGRiOS1iMTQyLTkwNTg2ODZhZjNkMiI6WyJyZWFkIl19LCJleHAiOjE3Mzg3ODI3MzQsIm5iZiI6MTczODc4MjEzNH0.R8gYZQdKPEVL2DIGFHMdXyUIhc9kOHykS3w-MA7BOIE&client=bd29b9ba-ae92-4caa-b0fd-4107824522c8&mode=fit","logoId":"dbd57f53-eb8d-4db9-b142-9058686af3d2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Leon Help Center","sharedPortalName":"Leon Customer Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Leon Help Center","sharedPortalName":"Leon Customer Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2b4d83","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"su","projectId":10009,"serviceDeskId":4,"name":"Leon Software Customer Support","description":"<p>Welcome! You can raise a Customer Support request from the options provided.</p>\n<p>You can also try to find answers to your questions on <a href=\"https://wiki.leonsoftware.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://wiki.leonsoftware.com/</a></p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"41","name":"API - general enquiries","descriptionHtml":"","callToAction":"API - general enquiries","introHtml":"<p>Select if you need any assistance with using the Leon API.</p>","icon":10453,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10453","groups":[8],"key":""},{"id":"40","name":"API - OAuth Client Registration","descriptionHtml":"","callToAction":"API - OAuth Client Registration","introHtml":"<p>Select if you are a 3rd party application developer willing to integrate your application with Leon.</p>","icon":10478,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[8],"key":""},{"id":"32","name":"General enquiries","descriptionHtml":"<p>By sending the completed form, I declare that I am familiar and I agree with Leon Software Sp. z o.o. Sp. k. <a href=\"https://www.leonsoftware.com/data-processing-policy.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Data Processing Policy</a></p>","callToAction":"General enquiries","introHtml":"<p>Select this to request assistance.</p>","icon":10446,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","groups":[8],"key":""},{"id":"39","name":"Incident","descriptionHtml":"","callToAction":"Incident","introHtml":"<p>Report security issue.</p>","icon":10463,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10463","groups":[8],"key":""},{"id":"33","name":"Licensing and billing questions","descriptionHtml":"<p>By sending the completed form, I declare that I am familiar and I agree with Leon Software Sp. z o.o. Sp. k. <a href=\"https://www.leonsoftware.com/data-processing-policy.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Data Processing Policy</a></p>","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10457,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10457","groups":[8],"key":""},{"id":"35","name":"Other questions","descriptionHtml":"<p>By sending the completed form, I declare that I am familiar and I agree with Leon Software Sp. z o.o. Sp. k. <a href=\"https://www.leonsoftware.com/data-processing-policy.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Data Processing Policy</a></p>","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10440,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[8],"key":""},{"id":"34","name":"Product trial questions","descriptionHtml":"<p>By sending the completed form, I declare that I am familiar and I agree with Leon Software Sp. z o.o. Sp. k. <a href=\"https://www.leonsoftware.com/data-processing-policy.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Data Processing Policy</a></p>","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10465,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10465","groups":[8],"key":""},{"id":"36","name":"Report a bug","descriptionHtml":"<p>By sending the completed form, I declare that I am familiar and I agree with Leon Software Sp. z o.o. Sp. k. <a href=\"https://www.leonsoftware.com/data-processing-policy.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Data Processing Policy</a></p>","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10450,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10450","groups":[8],"key":""},{"id":"38","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10472,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[8],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[39,36,38,32,33,35,34,41,40]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SU","userLanguageHeader":"IMPORTANT NOTICE: If you wish to add a comment to an existing ticket, please log in to the Customer Portal.","userLanguageMessageWiki":"<p>Opening new tickets for this purpose may significantly extend the response time.</p>","defaultLanguageHeader":"IMPORTANT NOTICE: If you wish to add a comment to an existing ticket, please log in to the Customer Portal.","defaultLanguageMessage":"Opening new tickets for this purpose may significantly extend the response time.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZDI5YjliYS1hZTkyLTRjYWEtYjBmZC00MTA3ODI0NTIyYzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3ODMzMzQsIm5iZiI6MTczODc4MjEzNH0.vHLSHufRiP85lYJhJXNRDVaHYgZoAzc8VtYMRF8uAi8","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"bd29b9ba-ae92-4caa-b0fd-4107824522c8","tokenDurationInMins":20}},"reqCreate":{"id":32,"projectId":10009,"form":{"name":"General enquiries","descriptionHtml":"<p>By sending the completed form, I declare that I am familiar and I agree with Leon Software Sp. z o.o. Sp. k. <a href=\"https://www.leonsoftware.com/data-processing-policy.html\" class=\"external-link\" rel=\"nofollow noreferrer\">Data Processing Policy</a></p>","callToAction":"General enquiries","intro":"<p>Select this to request assistance.</p>","instructions":"<p>By sending the completed form, I declare that I am familiar and I agree with Leon Software Sp. z o.o. Sp. k. <a href=\"https://www.leonsoftware.com/data-processing-policy.html\" class=\"external-link\" rel=\"nofollow noreferrer\">Data Processing Policy</a></p>","icon":10446,"iconUrl":"https://leonsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/32","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/32","calendarParams":{"firstDay":0,"date":"2025-02-05T20:02:14+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZDI5YjliYS1hZTkyLTRjYWEtYjBmZC00MTA3ODI0NTIyYzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3ODMzMzQsIm5iZiI6MTczODc4MjEzNH0.vHLSHufRiP85lYJhJXNRDVaHYgZoAzc8VtYMRF8uAi8","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"bd29b9ba-ae92-4caa-b0fd-4107824522c8","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}